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It's estimated that 80 percent of unplanned downtime results from people and process issues.
The first electronic mail, or "email", was sent in 1972 by Ray Tomlinson. It was also his idea to use the @ sign to separate the name of the user from the name of the computer.
The first fax process was patented in 1843.
The very first projection of an image on a screen was made by a German priest. In 1646, Athanasius Kircher used a candle or oil lamp to project hand-painted images onto a white screen.
The first vending machine was invented by Hero of Alexandria around 215 BC. When a coin was dropped into a slot, its weight would pull a cork out of a spigot and the machine would dispense a trickle of water.